Last Updated: September 25, 2026 At CBJ & Co., we want customers to understand how shipping and delivery work when purchasing products through our marketplace. This Shipping Policy applies specifically to buyers and shoppers who purchase products through CBJ & Co. Because CBJ & Co. is a marketplace, products may be shipped directly by independent sellers or by their selected shipping providers.

1. Shipping Costs

Shipping costs may vary depending on:

• The seller
• The product
• Your delivery location
• The size and weight of the order
• The shipping method selected

Applicable shipping costs will be displayed during checkout where available.

2. Processing and Delivery Times

Processing times may vary between sellers and products. Estimated delivery times may depend on:

• When the order is placed
• Seller processing time
• Shipping method
• Delivery location
• The shipping provider

Delivery dates are estimates and are not necessarily guaranteed.

3. Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order. CBJ & Co. is not responsible for delays or delivery problems caused by incorrect or incomplete information provided by the customer.

4. Tracking

Where tracking is available, customers may receive tracking information after their order has been shipped. Tracking information is provided by the applicable seller or shipping provider and may take some time to update.

5. Delayed or Missing Orders

If your order has not arrived within the expected delivery period, please contact us through our Contact Us page. We may work with the applicable seller or shipping provider to investigate the shipment. If an order is not delivered as required, applicable consumer protection laws may provide certain rights or remedies.

6. Damaged or Incorrect Orders

If your order arrives damaged, incorrect, incomplete, or otherwise different from what you ordered, please contact us as soon as reasonably possible. Please keep the product and packaging until you receive further instructions, as photographs or other information may be required. For more information, please see our Returns and Refunds Policy.

7. Multiple Sellers

If you purchase products from multiple sellers, your items may be shipped separately and may arrive at different times. Shipping costs and delivery times may also vary between sellers.

8. Contact Us

If you have questions about shipping or delivery, please contact us.

CBJ & Co. Wasaga Beach, Ontario, Canada

Email: support@cbjcanada.com

Contact Page: Contact Us