Last Updated: September 24, 2026 At CBJ & Co., we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you visit our website, create a customer account, browse products, make a purchase, contact us, or otherwise interact with CBJ & Co. as a shopper or customer. We collect, use, and disclose personal information only for identified and legitimate purposes and take reasonable steps to protect the information in our care.

1. Information We Collect

Depending on how you use CBJ & Co., we may collect information such as:

Information You Provide to Us

This may include:

• Your name
• Email address
• Phone number, if provided
• Billing information
• Shipping information
• Customer account information
• Information submitted through contact forms
• Information provided when you contact customer support
• Communications you have with CBJ & Co.
• Other information you voluntarily provide to us

You should only provide information that is necessary for the purpose for which it is requested.

Shopping and Order Information

When you purchase a product through CBJ & Co., information related to the transaction may be collected or processed, including:

• Products purchased
• Order information
• Shipping information
• Billing information
• Transaction information
• Customer communications relating to an order
• Information necessary to process or fulfill your purchase

Payment information may be processed directly by third-party payment providers. CBJ & Co. may not have access to your complete payment card information.

2. Information Collected Automatically

When you visit CBJ & Co., certain technical information may be collected automatically. This may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring website
• General website usage information
• Information collected through cookies and similar technologies

This information may be used to help operate, maintain, secure, and improve CBJ & Co.

3. How We Use Your Information

CBJ & Co. may use personal information for purposes such as:

• Creating and managing customer accounts
• Processing and managing orders
• Facilitating purchases
• Providing customer support
• Communicating with you about your orders
• Responding to questions and inquiries
• Processing payments through our payment providers
• Providing shipping and delivery information
• Sending important account or transaction communications
• Improving our website and services
• Preventing fraud, abuse, and unauthorized activity
• Maintaining website and marketplace security
• Meeting legal and regulatory requirements
• Sending marketing communications where permitted and where appropriate consent has been provided

We will not use personal information for unrelated purposes without appropriate authorization or consent where required.

4. Consent

Where required by applicable law, CBJ & Co. will obtain consent before collecting, using, or disclosing personal information. Depending on the circumstances, consent may be express or implied where legally permitted. For example, when you provide information to create a customer account, place an order, contact us, or subscribe to communications, we may use that information for the purpose for which it was provided. You may withdraw consent to certain uses of your personal information, subject to legal, contractual, or other reasonable restrictions. If you withdraw consent, we will explain any consequences that may result from doing so.

5. How We Share Your Information

CBJ & Co. may share personal information with third parties when necessary to operate the marketplace and provide requested services.

Service Providers

We may use third-party companies that provide services such as:

• Website hosting
• Website security
• Payment processing
• Shipping or delivery services
• Email services
• Website analytics
• Technical support
• Marketplace or website functionality

These service providers may only receive information reasonably necessary for the services they provide to CBJ & Co.

Independent Sellers

When you purchase a product from an independent seller through CBJ & Co., certain information may need to be provided to that seller so the seller can fulfill your order. This may include information such as your name, shipping information, order details, and information necessary to communicate with you regarding the order. Sellers are responsible for handling information they receive in accordance with applicable laws and their own privacy obligations.

Legal Requirements

We may disclose personal information where required or permitted by law, including where necessary to:

• Comply with legal obligations
• Respond to lawful requests
• Protect our rights or property
• Investigate suspected fraud or abuse
• Protect the safety of our users or others

6. Payment Information

Payments made through CBJ & Co. may be processed by third-party payment processors. Payment processors may collect and process payment information according to their own privacy policies and terms. CBJ & Co. does not intend to store complete payment card information on our own systems where payment processing is handled by a third-party payment provider. You should review the privacy policy of the payment provider used for your transaction to understand how it handles payment information.

7. Cookies and Similar Technologies

CBJ & Co. may use cookies and similar technologies to help operate and improve our website. Cookies may be used to:

• Keep you signed in
• Remember certain preferences
• Support shopping-cart functionality
• Remember items added to your cart
• Understand how visitors use our website
• Improve website performance
• Support security
• Provide certain website features

Some cookies may be placed by third-party services used on our website. You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website.

8. Third-Party Websites and Services

CBJ & Co. may contain links to websites, services, or platforms operated by third parties. These third parties have their own privacy practices and policies. CBJ & Co. is not responsible for the privacy practices of third-party websites that we do not operate or control. We encourage you to review the privacy policy of any third-party service before providing personal information.

9. How We Protect Your Information

CBJ & Co. takes reasonable steps to protect personal information against unauthorized access, disclosure, loss, misuse, copying, modification, or destruction. Depending on the circumstances, safeguards may include:

• Access controls
• Password protection
• Secure website connections
• Technical security measures
• Administrative safeguards
• Limiting access to personal information to those who require it

No website or electronic transmission can be guaranteed to be completely secure. For that reason, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored by us.

10. How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain business records, process and document transactions, resolve disputes, enforce agreements, and meet legal or regulatory requirements. When information is no longer required, we will take reasonable steps to securely dispose of or anonymize it, subject to applicable legal requirements.

11. Accuracy of Your Information

We aim to keep personal information accurate, complete, and up to date where necessary. You are responsible for providing accurate information and updating your account information when appropriate. If you believe that information we hold about you is inaccurate or incomplete, you may contact us and request that it be corrected.

12. Accessing Your Personal Information

Subject to applicable law, you may request information about the personal information CBJ & Co. holds about you. You may also ask:

• What personal information we hold about you
• How we use that information
• Where the information came from, where applicable
• To whom the information has been disclosed, where applicable
• That inaccurate information be corrected

Requests should be made through our Contact page.

13. Marketing Communications

If you subscribe to CBJ & Co. marketing or launch communications, we may use your email address to send information such as:

• Marketplace updates
• New features
• Shopping news
• Promotions
• Special offers
• New products or marketplace information
• Other communications you have requested

You can unsubscribe from marketing emails at any time by using the unsubscribe option provided in the communication or by contacting us. Transactional and important service communications may still be sent when necessary to provide our services or manage your account.

14. Children’s Privacy

CBJ & Co. is not intended to knowingly collect personal information from children where doing so would be prohibited by applicable law. If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review the situation and take appropriate action.

15. Privacy Complaints and Questions

If you have a question, concern, or complaint about how CBJ & Co. handles your personal information, we encourage you to contact us first. We will review privacy concerns and take reasonable steps to respond and address them. You may contact us through our Contact Us page. If you are not satisfied with our response, you may have the right to raise your concern with the applicable privacy regulator.

16. Changes to This Privacy Policy

CBJ & Co. may update this Privacy Policy from time to time as our website, marketplace, services, or privacy practices change. When we make changes, we will update the Last Updated date at the top of this page. We encourage you to review this Privacy Policy periodically so that you remain informed about how we handle personal information.

17. Contact Us

If you have questions about this Privacy Policy or CBJ & Co.’s privacy practices, please contact us through our Contact Us page.

CBJ & Co. Wasaga Beach, Ontario, Canada Email: support@cbjcanada.com

We will make reasonable efforts to respond to privacy inquiries in a timely manner.