Privacy Policy

Last Updated: October 22, 2026

CBJ & Co. respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, browse our products, or make a purchase. We aim to handle your information responsibly and transparently.

1. Information We Collect

We may collect personal information that you provide directly when using our website, including:

• Contact information: Your name, email address, and other details you provide when contacting us.
• Order information: Details relating to your purchases, including the products ordered, order number, billing details, and transaction status.
• Account information: Information you provide when creating or managing an account, if this feature is available.
• Customer support information: Messages, questions, and other information you send to us.

When you visit our website, certain technical information may also be collected automatically, such as your IP address, browser type, device information, pages visited, and approximate usage information. This may occur through website logs, cookies, or similar technologies.

Payment information is processed through the payment service providers available at checkout. We do not intentionally store complete payment card numbers or security codes on our own website.

2. How We Use Your Information

We use personal information for purposes related to operating and improving CBJ & Co., including:

• Processing orders and providing access to purchased digital downloads.
• Sending order confirmations, receipts, download information, and important purchase-related messages.
• Responding to customer questions and providing support.
• Maintaining customer accounts and order records where applicable.
• Processing payments, preventing fraud, and helping protect the security of our website.
• Maintaining website functionality, diagnosing technical problems, and improving the shopping experience.
• Meeting applicable legal, tax, accounting, and recordkeeping obligations.

We will not use your contact information for promotional emails unless we have the required consent or another lawful basis to do so. Where applicable, you can unsubscribe from marketing messages using the instructions provided in the email.

3. How We Share Your Information

CBJ & Co. does not sell your personal information. We may share information when reasonably necessary to operate our website and fulfil your orders.

This may include sharing relevant information with:

• Payment processors: To process transactions and help prevent fraudulent payments.
• Website hosting and technical service providers: To maintain, secure, and operate our website.
• Delivery and email services: To send order confirmations, receipts, and digital download links.
• Professional advisers: Such as accountants or legal advisers, where necessary.
• Government authorities or other parties: Where disclosure is required by law or is reasonably necessary to protect our legal rights, the website, or others.

Some service providers may process information outside Ontario or Canada. Where this occurs, information may be subject to the laws of the jurisdiction in which it is processed.

We take reasonable steps to work with service providers that handle information appropriately. However, the privacy and security practices of third-party services are also governed by their own policies.

4. Cookies, Data Security and Contact Us

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential functions, remember preferences, maintain shopping-cart functionality, improve website performance, and understand how visitors use the site.

You may be able to manage cookies through your browser settings. Blocking certain cookies may affect website features, including account access, shopping-cart functions, or checkout.

Data Storage and Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining required business records, resolving disputes, and meeting legal obligations.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact CBJ & Co. through the Contact Us page on our website.

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, or legal obligations. Any updates will be posted on this page along with the revised “Last Updated” date.